Sofas should be comfortable, so why is it so difficult to find the perfect one? What you need is a brand that can make shopping as comfortable for you as their products can. That’s where DFS comes in. They definitely know a thing or two about sofas and comfortable seating. Whether you’re looking for a corner sofa for your sitting room or half a seat or accent chair for your hallway, DFS’ great service has got you and in this review, you’ll learn about who they are, what kind of sofa from DFS is available currently at your local branch, and all the other details that could help you pick out the perfect new sofa for your space.
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DFS is a popular company known for manufacturing high quality, stylish, & comfortable sofas. Their decades of experience and skill help them churn out good service each time, and they offer the largest range of sofas, foot stool, & other seating options that are surely worth the value for money.
This UK company makes all custom-made products which are all available online at all local branches, and their products always come at reasonable, affordable prices. DFS has a talented team with the same mission to find the right sofa for you. Read on to find out how DFS can help you find the perfect seating option for your home today!
Table of Content
DFS Sofas Overview
Your sofa is easily the centre of your home. The team knows that a sofa is more than just a place to sit – it’s also a spot where you can enjoy a drink after work, or a spot where kids can stay on during family movie nights. That’s why DFS sofas are made with high-quality products that are easily fixable and come in a great range of colours, leather product and other fabrics, and styles for customers to choose from.
DFS has been designing and manufacturing sofas for over 50 years, a vast majority of which was made in the UK. Qualified craftsmen are at the heart of their business and it’s thanks to their skill and talent that many customers can have beautiful end processes with the products they get from DFS – whether it’s a piece of furniture bought at the store directly or a damaged sofa brought in for a touch-up, DFS gives the best quality every time.
The awarding of the BSI Kitemark indicates that they meet the highest requirements. Many of their sofas are handmade, independently quality tested and backed by a 15-year warranty. So if you’re looking for a sofa you’d be proud of, you know that DFS sofas are the ones to look for. They also have customer care representatives with great customer service skills that can definitely help you find what you’re looking for.
With the huge amount of options you’re given, it can be overwhelming to choose just one. If you contacted DFS stores or a customer care representative, they can help you narrow down your options based on the correct measurements of your room, the style, and the budget you want to stick with. They can even help secure same day delivery so you know which sofa styles you can get right away.
You can even give your old sofas to the DFS Sofa Rescue team who can safely store your sofas. This makes it easy to dispose of unused sofas and reduces damage to the earth. So, you can get the couch of your dreams without feeling guilty about throwing out your old one. Interested? Browse through their site today!
Services Offered By DFS Sofas
Not sure about which seating option to get yet? DFS offers a wide range of furniture pieces that every customer is bound to love like the ones listed below:
- Leather Sofas
- Sofa Bed
- Sideboards & Cabinets
- Mattresses
- Fabric Sofa
- Exclusive Brands
- Coffee & Occasional Tables
- Accessories
- Corner Sofa
- Chairs
- Bedroom Furniture
- Sales & other offers
- Recliner Sofa
- Tables & Chairs
- Beds
- Care Kit
DFS Sofas Contact Details
The DFS customer service team provide customer service for customers who have any questions, issues or clarifications. If you need to speak to a manager, have problems with the size or received the wrong colour, you can get in touch with a customer care representative using the following methods:
Website: https://www.dfs.co.uk/
Telephone: 0333 9999 777
Address: Head Office, 1 Rockingham Way, Redhouse Interchange, Adwick-Le-Street, Doncaster DN6 7NA
Email:[email protected]
Facebook: https://www.facebook.com/DFSUK/?ref=page_internal
Instagram: https://www.instagram.com/dfs/?hl=en
Sometimes, especially when a piece of furniture is a popular item, it may take anywhere from a few days to a few months before you get your delivery. Holiday days may also affect your delivery. So, if you ever have these problems, have a service issue, or had any issues advising if a part is easily fixable or not, you can definitely complain or reach out to customer services.
Alternatively, you can also visit the flag ship store if customer service doesn’t call back with a good response, or you can ask for their help to re order the item you want if you have any delivery issues.
DFS Reviews
Clean store well laid out. Plenty of choice. A none pushy greating by Ali. Very knowledgeable on the products and explained all the extra add ons which decided to take. – Roger Kent
Wonderful service at the Cannock store yesterday evening. I’m sorry I can’t remember the gentleman’s name. He guided us through the sale without being pushy at all. We have bought from DFS a number of times (including earlier this year) and it’s the best experience to date. Cannot wait to get the sofa and chair now. Thank you! – Jayne Hall
Terrific service. Luke in Doncaster was excellent in handling our order. He was superb with advice and details and recommendations. A very pleasant and friendly service. Many thanks Luke – Paul Wright
Anthony was very helpful. He made the whole process so quick and easy. Will def shop there again. – Jeanette Speirs
The salesman at the Bradford shop was fantastic. He explained everything about the sofa and chair. Well pleased with our purchase, delivery and set up. Just waiting now for the chair to be delivered – Cath
Summary
In this review of DFS’ sofas, we go through the history of the company and all their great offers. It’s this, along with the team’s skillset and years of experience in the furniture market that makes us confident that we’d recommend DFS to anyone looking for a sturdy couch that fits the budget.
From when you pick the piece to when it’s delivered, DFS takes extra care to make sure you’re satisfied and leave no negative reviews of the pieces delivered or the service given. Their team will make sure that everyone from customer care, the store’s service manager, to the delivery guys handling your order on the delivery date, gives you the best possible service.
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