HMRC Contact Numbers - What To Do Before Speaking to HMRC

HMRC offer a wide range of information and services to residents and businesses within the United Kingdom.

We have compiled all the latest HMRC contact details, webchat and helplines for enquiries with HMRC on tax, Self Assessment, Child Benefit or tax credits (including Welsh language services).

The HMRC contact details are important if you have a query about Self Assessment tax credits, Child Benefit Income, Tax National Insurance, tax for employers, VAT, the Construction Industry Scheme, emails from HMRC that you think might not be genuine and any other taxes or HMRC services.

If you are struggling to repay HMRC taxes it is important to check all the debt solutions available in April 2024.

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In our HMRC contact information guide, we list all the possible telephone numbers, emails and addresses for Her Majesty’s Revenue and Customs.

Table of Content

1 Agent Dedicated Lines
2 Campaigns and Disclosures
3 Child Benefits and Tax Credits
4 Employers
5 Income and Capital Gains Tax
6 National Insurance (NI)
7 All main taxes
8 Difficulty Paying Tax
9 Reporting Evasion and Fraud
10 Specialist Departments
11 Stamp duty tax
12 Aggregates Levy
13 VAT and Excise
14 Email addresses
15 HMRC Postal Address
16 List of Debt Collector and Bailiff Phone Numbers

Agent Dedicated Lines

These lines provide priority access to tax agents and have considerably shorter waiting times:

HMRC Debt Management Number: 0300 200 3887
HMRC Self assessment and PAYE for individuals Number: 0300 200 3311
HMRC Tax Credits Department Number: 0345 300 3943

Campaigns and Disclosures

HMRC Contractual disclosure facility Number: 0300 057 9336
HMRC Credit card sales campaign Number: 0300 123 9272
HMRC Disclosure line Number: 0300 123 1078
HMRC Let property campaign Number: 0300 123 0998
HMRC National minimum wage campaign Number: 0300 123 2671
HMRC Offshore disclosure facility Number: 0300 322 7012
HMRC Second income campaign Number: 0300 123 0945
HMRC Tax avoidance schemes Number: 0300 058 8993

Child Benefits and Tax Credits

HMRC Child benefit Number: 0300 200 3100
HMRC Tax credits Number: 0345 300 3900
HMRC Tax credit overpayments Number: 0345 302 1429
HMRC Corporation tax Number: 0300 200 3410

Employers

HMR Employer helpline Number: 0300 200 3200
HMRC Employment status Number: 0300 123 2326
HMR Individual employee queries Number: 0300 200 3300
HMRC Support for new employers Number: 0300 200 3211

Income and Capital Gains Tax

HMRC Agent Dedicated Lines (above) give priority service to agents
HMRC Agent Line Number – Employees: 0300 200 3300
HMRC Agent Line Number -Self-assessment: 0300 200 3310
HMRC Online services helpdesk Number: 0300 200 3600 – (For technical issues with using HMRC systems)

National Insurance (NI)

HMRC General inquiries and missing NI numbers: 0300 200 3500
HMRC – apply for a NI number (JobCentre Plus): 0345 600 0643
HMRC Class 1 deferral: 0300 056 0631
Mariners: 0300 058 2419
Paying Tax: HMRC General advice on making payments: 0300 200 3401

All main taxes

HMRC Business Payment Support: 0300 200 3835
HMRC Queries repaying online by card: 0300 200 3601
HMRC Self-assessment payment by phone: 0300 200 3402

Difficulty Paying Tax

If you are struggling to pay your taxes and the due date has passed you need to seek professional debt advice.

Here are all the debt solutions available to you depending on where you are based in the UK:

If you are struggling to pay the taxes due and the due date has not yet passed we still think it is wise to speak with a debt specialist to run through all available options.