As any adult would know, furniture shopping isn’t exactly the easiest thing to do nor is it the cheapest. More often than not, the good pieces always have a catch – either it’s a hefty price tag, it’s not available on the delivery date you need, or you just can’t find one that perfectly fits your living space.
Find the Best Furniture Companies
Your home is, after all, your personal space so it makes sense that you only want the best pieces for it. Companies like West Elm can help you create the perfect home that best reflects you using their wide selection of furniture that combines quality, craftsmanship, and style.
West Elm’s a high-quality furniture & upholstery company known for its trendy & modern designs. Whether you’re looking for a chaise lounge with a sleek silhouette, a sleeper sofa with comfortable back cushions, stylish throw pillows, rugs, sofas, or other home accessories, West Elm’s got it for you.
If you’re in the modern home furniture market, this company may be for you. This West Elm Furniture review details the brand, its products, customer reviews, promotions and more to help you determine if your collection is suitable for your pad.
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Westelm Sofas Overview
Functionality is key to any lifestyle and this is something West Elm products give. Unlike other companies and small businesses, they’ve successfully combined modern design, better quality, and functionality with each of their West Elm pieces, so you’ll definitely love shopping here as you’ll surely find something that suits your taste.
West Elm was founded by William Sonoma in 2002, just as millennials were ageing into adulthood. Most would say that this was the perfect time to open this business since millennials made up most of the furniture buying market. They aimed to be as big as Pottery Barn while giving their own twists and takes to classic pieces like the swivel chair, table top, dining table, and sofa options.
No matter the occasion or type of space, you’re sure to find something you’ll like at West Elm’s expertly curated collection of classic, timeless, and trendy pieces. If you’re looking to make a difference, they have a good selection of neutral sofas that can easily add pops of colours in the room, indulges in trends, and even change the overall vibe of the room.
They’ve made pieces like the poppy sofa which can be the expressive focus of a neutral room or the central theme of the entire room. Since it’s leather, it’s easy to clean, always fashionable and wears well with age. The aniline leather is best known for its beautiful colours and over time develops a rich vintage patina. You even have the choice of picking a piece with a great statement leg! They give the sofa a very personality and ventilation in a small space.
Over time, crowd favourites have come to be the Andean Sectional with cast metal legs and the Brooklyn sofa with its boomerang legs, both of which can be at your home within the delivery window of your choosing. If you aren’t sure where to begin, you can always ask a sales person for help or advice.
Services Offered By Westelm Sofa
Before going to the local store, try contacting West Elm to see which branch of West Elm stores have the piece you’re looking for. Not sure where to start? Here’s a list of pieces they offer:
West Elm Sofa
- Regular Sofas
- Love Seat
- Small Sectionals
- Large Sectionals
- Chaise & Corner Sofas
- Sofa Beds
- Armchairs & Footstools
Bespoke Furniture
Other Furniture and Home Decor
- bedroom furniture
- bathroom furniture and accessories
- kitchen furniture
- restoration hardware
- West Elm rugs
- duvet cover
- mid century furniture
- bar stools
Westelm Sofa Contact Details
West Elm is always looking to better their customer experience. So, should you have any issues or comments about any of the West Elm locations, it would be helpful if you called customer service and explained your experience. You can also reach out to a West Elm customer service representative using these methods if you have any issues relating to a cancelled order or problems with order fulfillment, placing a replacement order, or if you have delivery issues:
Website: https://www.westelm.co.uk/furniture/living-room-furniture/sofas-sofa-beds
Telephone: 0800 404 9780
Email:
Facebook: https://www.facebook.com/westelm/
Instagram: https://www.instagram.com/westelmuk/
If you’ve already contacted customer service team, allow them 3-5 business days to get back to you before you follow up with them.
Westelm Sofa Reviews
Made entirely in the U.S., this sleeper from West Elm delivers on all fronts. As a sofa it’s super cozy, with loose cushions that are the same height as the back. As a bed it’s just as comfortable, with a high-density memory foam mattress that will keep you cool all night. – Apartment Therapy Blog
I had been eyeing this sofa for a few months and after careful review decided this was the best choice for me. Now West Elm is notoriously known for being expensive (cough) “overpriced” a bold person may say, but it wouldn’t be called West Elm if it wasn’t, would it? This sofa is DEEP! And the high end furniture quality is superb! Upon ordering I did ask for some kind of a discount. ASK! Don’t be shy! They gave me $100 off! Albeit the shipping was $399, yes that hurt… but it came from L.A. and I live in Montana. The sofa came earlier than expected (how cool is that?) and the delivery service out of Missoula was TOP NOTCH! Delivered my sofa without a scratch, tear, or stain. Thanks guys. I am rating my experience 5 stars. – Kars
Shopped around a long time for an attractive, comfortable, and reasonably priced settee that was made in America, and was thrilled to come across West Elm! Everything out there seems to either be made in China, or super expensive. My Bradford sofa is assembled and hand upholstered in the US, and you can select from many colors (I chose Cayenne and it is BEAUTIFUL). Since it is hand upholstered it took several months to receive, but actually arrived a little earlier than the promised date. It appears to be high quality, is very comfortable (fairly firm), and very stylish. – Louise
I bought a small townhome after my home burnt down, so I needed to buy all furniture. I couldn’t figure out how to make my downstairs a living and dining area without feeling crowded. I went to West Elm and the designer designed my area on her computer. The delivery was on time and clean and careful and when they brought in my buffet and it felt crowded, I just asked them to please take it back. Then, if you have their credit card, you get a lot of money back in rewards. They are my favorite company! – Phyllis
I had been searching for a stylish, comfortable couch for months and months. The second I tested out the West Elm Drake couch in one of their stores, I fell in love. It looked great. It was SUPER comfortable. PRICE: The price wasn’t bad (not insanely expensive, but not super cheap that I felt like it wasn’t good quality). I waited until they had a good sale online to buy the couch, so I got it at an even better price. DELIVERY: I had zero issues with the delivery. The couch was supposed to take 6-8 weeks to create and delivery, and the estimate for me was spot on. – Erin
Summary
phone calls / multiple emails / delivery issues
Buying furniture online can be frustrating enough, especially since product descriptions on retailer websites can only show you so much. They’re often limited in detail and omit a lot of important information you need to know before making a purchase. After all, you wouldn’t want to spend on something that’s poor quality or something that doesn’t go with your home. In this review of West Elm sofas, we highlight how both furniture quality and the company’s customer service are something that makes them worthy of our recommendation.
West Elm sources products from gifted artisans who make products with timeless, mid century, and modern designs that fit perfectly into people’s lives. Whether you’re looking for a solid wood West elm coffee table, sofa, dining table, or even one of their woven rugs, you’re sure to get top quality furniture that will pair beautifully with your living space. The best part about these pieces is they’re heavy-duty without being too flashy or expensive and can blend in well with different environments. So, you won’t have to sacrifice your style or personality when getting a piece from them.
Another point worth noting is that their products are still practical since they come in several different price points. So, customers with every kind of budget are sure to find something. The store staff and store manager are also highly knowledgable about the offers so, should you like something but cannot find it in your price range, they can help you find the next best thing. You also don’t have to worry about sending them multiple emails or phone calls if you have delivery issues or questions you need answering as they have a superb team ready to help you every step of the way.
All Furniture Companies UK
Here is a list of all our UK furniture brand reviews.