Generally, when it comes to hard problems, a fresh perspective is always helpful. A new set of eyes can give a new take on how to go about things and this can make all the difference, especially when it comes to developing the solutions in a good, effective, and organic matter.
Dealing with your company’s growth online or in the digital spectrum means you always need to find new ways to keep things interesting because it’s this quality that can make your product or service a notch above competing companies. That’s why working with a professional like FreshEgg is helpful, and in this review of FreshEgg, we’ll get into who they are, the benefits of working with them, and what they can offer you.
Fresh Eggs is a digital marketing agency that combines technical know-how, talent, & the ability to extract actionable insights from data. For over 17 years, they’ve been adapting & evolving to push boundaries to provide good upgrades and the necessary enhancements for each client.
Digital success is constantly changing & that’s why companies like FreshEgg are still here continuing to grow alongside you and helping you succeed at the same time. They’re developing and transforming the customers’ challenges into digital successes. Their team’s customer-centric approach puts discoveries at the heart of everything they do and that’s what drives them to give you top quality services. They’re a Google Analytics (GACP), Google Tag Manager, AdWords Certified Partner and one of Optimisely’s 3-star partners, the world’s leading platform for optimising conversion rates. In a crowded digital world, their unrivalled expertise constantly pushes the boundaries and disrupts the path to true digital transformation. So, read on to find out more about them and how they can help you!
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Fresh Egg Overview
FreshEgg offers digital marketing based on customer experience. Everything they do begins with understanding the target audience and making their trip better. Using CX Discovery to understand user challenges, they’ve learned how to reduce friction and improve each client’s digital performance.
Customer Experience (CX) is a popular term for marketers in all sectors and industries. Often defined as the interaction of customer perception with the brand. Understanding and mapping someone’s experience with the client’s brand and that of competitors can help the team know what to do to make the experience a good and positive impression. FreshEgg’s team takes a 3 step approach in order to improve digital performance: The CX research, insight, and solutions.
The research process begins with a kick-off workshop that defines the project’s vision and framework. Here, they use empathy maps to define your audience’s needs and influence and compare the results to the actual customer experience to ensure true customer focus from the start.
After that, the team embarks on the insight step which is highly profitable for the customer. During this explore these moments of truth and use the data to better understand our needs and problems. Once they’ve identified and prioritised these, they’ll be able to put together recommendations for improvement.
Lastly, their team will generate projects, campaigns, and activities that respond to your company’s requirements and better enhance your experience. This is where their digital marketing services come into play. CX-led thinking and their discovery process seep into their services so their team can support any project no matter the challenge.
Services Offered By FreshEgg
- Customer experience journey mapping
- Technical SEO
- Content and social marketing
- Conversion rate optimisation (CRO)
- Paid search
- Web design and development
- Analytics and insight
FreshEgg Contact Details
Do you have a project you would like to discuss? You can reach out to a customer care representative using the following channels so you can get help ASAP:
Website: https://www.freshegg.co.uk/
On Site Form: https://www.freshegg.co.uk/contact-us
Telephone: +44 1903 334 602
Email: [email protected]
Address: 1-13 Buckingham Road BN11 1TH Worthing, UK
Facebook: https://www.facebook.com/FreshEggUK/
Twitter: https://twitter.com/freshegg
LinkedIn: https://www.linkedin.com/company/fresh-egg/
Instagram: https://www.instagram.com/freshegguk/
FreshEgg Reviews
Fresh Eggs research, and ongoing strategic thinking, has given us vital insight about our customers. This helped us deliver a much better user experience in 2018 and will continue to add value in to 2019 and beyond. – Anna Mcleod, Kinleigh Folkard & Hayward
We wanted to get a better understanding of some of our core audience group’s experience of our services, so asked Fresh Eggs to help us do this. The research they carried out and resulting recommendations allowed us to focus the activity on building out content and marketing activities designed to better engage our audiences. FreshEgg also assisted us in updating our marketing roadmap with prioritised tactics designed to address any pain points and amplify our existing good experiences. The impact of this work has led to an increase in the acquisition of key customers, which ultimately drives an increase in enquiries. – Yvonne Balfour, Ultimate Finance
FreshEgg was able to daisy chain data sources of their own with those of other agencies and people they worked with, and make that power of data come together and make this thing a success. – Diarmaid Crean, Public Health England
We reached out to Fresh Eggs to help us gain a better understanding of how effective the existing Open University Business Development Unit content and UI were at engaging with our core audiences. Through their audience-led analysis of our existing data, in-depth interviews with our audience and detailed search intent discovery work, there were several clear opportunities for us to improve organic visibility, enquiries and overall website engagement. We had constant contact throughout the project and at each stage, FreshEgg took us through the process of what they had learnt and what this meant for us moving forwards. FreshEgg presented findings in a clear format that allowed us to collaboratively work at prioritising in a way that would get key actions live onto the website as quickly and as efficiently as possible. – Freyja Taylor, OU Business Development Unit
Summary
In this review of Fresh Eggs, we’ve highlighted who they are as a company, what they offer, and why you should consider working with them. They’re an amazing company with an award-winning Customer Experience Discovery approach that shows how customer experience impacts performance across all channels. Their process successfully records your expectations and your competitors and compares them to your actual experience so you’ll be able to have a plan that can produce results in a timely, organic manner. What are you waiting for? Watch them uncover the stages of your customer journey when they identify solutions that can help transform your customer experience from a subpar one to one that can maximise your strengths and minimise your weaknesses easily and effectively.
Full List Of Conversion Rate Optimisation Companies
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