Akita IT Review

In this fast-paced digital world, you need the ‘best-in-breed’ IT services. Join the ranks! Choose Akita IT as your IT support and service provider.

Akita IT is a leading IT managed service provider servicing organisations across London and the South East and their satellite locations across the UK and internationally. They provide business IT support, managed IT services and intelligent solutions.

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If you want to keep your IT systems up and running, keep reading about Akita systems— the IT company you need— in this Akita IT review.

Akita IT Overview

Christophe Boudet founded Akita in 1996. The Akita systems grew from a back bedroom in Sevenoaks, Kent, and started by building box PCs for small businesses just starting to digitise their operations.

It didn’t take long before those businesses needed ongoing support, and Akita then began its journey to becoming a fully-fledged IT-managed service provider under outstanding leadership.

After more than 25 years, the team now supports the entire width of IT systems, communication solutions and connectivity for businesses across London and the South East.

Akita IT supports organisations of all sizes, providing services ranging from IT support to technical consultancy to cloud services. Their highly-skilled team of engineers and consultants deliver these services for your perusal.

They are experts in developing solutions that drive digital transformation within companies. The Akita team of engineers and IT consultants can guide you to the right solutions and help you with hassle-free deployment.

Akita is a recognised Microsoft Gold partner, Mac-accredited and a 3CX partner for VOIP telecoms services. As a Cyber Essentials assessor, ISO 9001 and ISO 27001 accredited, they are the right technology partner.

Services Offered by Akita IT

Here are the services provided by Akita:

IT Support

They cover the following IT support services:

Proactive Support

It enables the immediate identification of potential IT issues before they become more significant. Time is allotted for routine maintenance, development and implementation of IT systems.

IT-related downtime is reduced through 24/7 IT systems monitoring and proactive general maintenance visits for your infrastructure and users. Benefits include:

  • Reduce downtime
  • Minimise business disruption
  • Manage GDPR requirements
  • Promote Smarter buying
  • Save Money

Mac IT Support

Being certified Mac Technicians, you are sure they have a depth of knowledge and expertise in Apple hardware.

24/7 IT Support

Akita’s team of on-call engineers quickly deals with any IT-related issues and tasks requiring immediate attention. You’ll get the same excellent service at 1 am as at 1 pm.

They provide 25/7 IT support all around the world. By operating outside working hours, Akita can work on your IT needs at a time that will not interrupt your business.

Outsourced IT Support

Through IT outsourcing, you can avail of a fully managed service for your IT. They also support specific requirements of companies such as:

  • Helpdesk/Co-managed Support
  • Out-of-hours
  • Cyber Security
  • Third Line & Infrastructure
  • Strategy & Consultancy
  • Business Sytems

Switching IT Support

When the time comes that you have to switch to another IT service provider with Akita, the transition of the service process will be simple and stress-free.

They are responsible for accessing and learning your systems, transferring licences and checking network performance.

Managed IT Services

Akita offers over 40 managed services, ranging from cabling to unified communications.

Core IT Services

  • IT Infrastructure Services
  • IT Network Services
  • Data Cabling
  • Server Installation & Maintenance
  • Office Relocation
  • Hardware & Software Procurement
  • Outsourced IT Services
  • IT Hardware Leasing

Cyber Security

It helps organisations prepare and defend against their systems’ most common Internet-based threats and reduce risk, ensuring your systems are protected.

  • Cyber Essentials
  • Cyber Security Audits
  • Penetration Audits
  • Penetration Testing
  • Antivirus & Anti-Ransomware
  • Antivirus & Anti-Ransomware
  • Multi-Factor Authentication
  • Email Filtering
  • Firewalls
  • Vulnerability Scanning
  • Server Monitoring
  • Data Recovery
  • Disaster Recovery
  • Data Replication
  • SSL Certificates
  • PCI Compliance Scanning
  • Mobiles Device Management
  • Business Continuity
  • Phishing Testing

Cloud & Hosted Services

A cloud-based system can increase the performance and flexibility of your IT systems while cutting down costs. You’ll have a whole team of experts looking after your servers 24/7.

  • Cloud Server Hosting
  • Hosted Desktop
  • Hosted VoIP Phones
  • Hosted Email
  • Offsite Cloud Backup
  • Hosted Applications
  • Virtual Desktop Infrastructure
  • Remote Working Solutions
  • Data Replication
  • TeamViewer
  • Office 365 & SharePoint Backup

Unified Communications

  • Hosted VoIP Phones
  • VoIP Phones & Telephony
  • VoIP Video Conferencing
  • Microsoft Teams Calling
  • Business Mobile Phones

IT Consultancy

  • IT Consultancy
  • IT Project Management
  • Cyber Security Audits
  • IT Audits
  • GDPR Audit & Services

Connectivity

It ensures adequate access of users to the internet throughout your premises.

  • WiFi Installation
  • Business Internet Connection
  • Leased Line
  • Point to Point Wireless Internet Connections

Digital Transformation

  • Microsoft Power BI
  • Microsoft Power Apps
  • Microsoft Sharepoint
  • Microsoft Dynamics 365
  • Business Central
  • Digital Transformation Consultancy

Responding to requirements for advanced business applications, Akita IT also launched the Intelligent Solutions division to develop agile CRM and ERP solutions. Encourage customer success initiatives across your organisation with slack notifications and a 2-way CRM sync.

Akita IT Contact Details

Here are Akita’s address and contact details:

  • Address (Head Office): Unit 15 Nepicar Park, London Road, Wrotham, Kent, TN15 7AF
  • Email: [email protected]
  • Phone Number: 0330 058 8000
  • Facebook: https://www.facebook.com/AkitaSystems/
  • LinkedIn: https://www.linkedin.com/company/akita-limited/
  • Twitter: https://twitter.com/akita_limited?lang=en

You may also browse their careers site for job opportunities!

Akita IT Reviews

If you are still behind the fence or up for an Akita customer journey, here are some reviews and client’s kind comments and feedback:

They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company, which makes our own IT department function even more effectively. – Tom

The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered professionally and in perfect manners. Thank you, Akita :). – Aggie

Exceptional response times, proactive in delivering solutions, and open and transparent in all forms of communication. – Barry

We’ve been using Akita for our IT support for many years. They provide prompt, professional and efficient service and are always on hand when things go wrong, or we’ve needed advice and help with our systems. I can’t recommend them highly enough if you are looking for a top-quality IT support company. Thanks for all your help, Akita! – Adam

Akita has been providing our international charity with a first-rate IT service for many years. They are always quick to respond when problems arise and offer advice and help with all our systems when needed. If you are looking for a friendly and efficient IT company, we highly recommend Akita. – Henk

You guys are excellent and professional in your work. Good luck. – Waqas Bukhari

The above reviews allow customer interactions through the website, which also tracks a customer’s account health score, enabling transparency of the client’s growth with Akita IT.

Summary

Akita IT is a highly accredited leading provider of business IT support, managed IT services and intelligent solutions for organisations across London, the South East, and internationally.

Akita IT has over 25 years of experience maintaining IT systems through proactive IT support service and efficient and cost-effective solutions. Their IT helpdesk team is on hand 24/7, working remotely to resolve IT issues to tight response times.

You don’t have to look any further. To discuss IT services and expertise that can help your company grow, get in touch with Akita.

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