The Final Step Review

We review The Final step, an IT support company specifically for small and medium-sized businesses in London.

Their unique framework and methodology enabled firms to prioritise business goals and have built a long-term relationship in growing the companies together.

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The Final Step will help you fulfil your potential for the clients and everyone who works with the company. If you know that you are one of those with brilliant minds and hearts, the Final Step will be excited to know you. Learn more in this The Final Step review.

The Final Step Overview

The Final Step was founded in 1987. They have delivered on creating a company that builds long-term strategic relationships that grow clients’ business.

The Final Step exists to give professional services firms clarity, information and a structure that eradicates IT problems. Technology is so essential to service delivery that it has to add value to everyone’s business to keep them competitive and ensure client satisfaction—the Final Steps’ unique framework enabled firms to prioritise business goals.

For more than 30 years, Final Step has been applying the four (4) step process, which remains at the top of client satisfaction comparisons among other managed service providers. It includes: knowing where you are, understanding root causes, making informed strategic decisions, and aiming for continuous improvement.

The Final Step has helped the employees, clients and the IT community. Since 2001, their office has been in the British Medical Association, a Grade II listed building with 24 x7 x365 security.

The vision of the Final Step company – one that considers your needs and figures out ways to exceed your expectations – has always been how they work with the clients.

The Final Step wants to inspire lifelong confidence by earning trust and lifelong recommendations with technology. Solving IT issues is like how it can enhance an individual’s life – solve problems, make things faster, more accessible, more interesting, more fun and save me time. Thus, technology is a tool to help you fulfil your potential and hit your business goals.

Technology moves fast, and Final Step evolved an approach based on continuous improvement, founded on your goals and flexible enough to accommodate changing needs, circumstances and budgets. The adoption of technology needs to be more evolutionary than revolutionary.

Services Offered By The Final Step

Like specialisations in therapy tailored for the most suitable treatment for a client, standardised IT packages are also tailored for the most effective technology for your company, helping your potential services firms reach their potential. The challenges in your business can be resolved through the following services that the Final Step offer:

Strategic IT-Board Level Reporting and Strategic Planning

Challenge: Ensure IT is achieving business goals

Productive IT Helpdesk, Smart Tools and Smart Working

Challenge: Increase Productivity

Secure and Compliant

Challenge: Mitigate risk and Increase Compliance

Moreover, they manage their services through the following strategies and productivity points.

Strategy

  • Annual Board Level Reporting
  • Quarterly reviews
  • Audits – Assets, Recovery, Security, Document
  • Specialist Certifications
  • Best practice
  • Insights

Productivity

  • Tailored support packages
  • Best in class helpdesk
  • Open helpdesk system
  • Unified communications
  • Microsoft Teams and Zoom
  • Conference rooms
  • Remote working
  • Work with existing IT partners and internal
  • Managed firewall and Internet

Risk and Compliance

  • Backup
  • Disaster Recovery
  • Business continuity
  • Cyber Essentials Plus Certification
  • Security Audits

Through the browser, you may read articles on byte-size bulletins, briefings, blogs, and case studies on the Final Step’s website.

The Final Step Contact Details

If you had experienced frustrations a couple of times before you got here, the Final Step heard you and will listen to your needs. Relationships are at the heart of what the Final Step team does. So, their company will help you manage technology for your growing business. Come and say Hello!

Address: 

  • Official Address | The Final Step Limited, Evergreen House North, Grafton Place, Camden, London, NW1 2DX, UK
  • Meetings and Deliveries | 5 Ballards Lane, London, N3 1XW, UK

Telephone Number: 020 7572 0000

Website: https://www.thefinalstep.co.uk/

Facebook: https://www.facebook.com/thefinalstepit

Twitter: http://twitter.com/thefinalstepIT

LinkedIn: https://www.linkedin.com/company/1904479

Email: [email protected][email protected]

Registered Company Number: 3385484

VAT Number: GB701608372

If the Final Step team is an honest IT Partner, then they must be able to protect your business data and secure your apps for better things. Feel free to visit their sites to know more about their works.

The Final Step Reviews

Whenever the Final Step closes a client’s request for help, the customer satisfaction score remains above. Here are some of the client’s insights given to the team.

Shaun patiently helped me operate more features, which was extremely helpful.

Laszlo was his usual professional and charming self. Thank you for all the support.

I have not spoken to Emre before, but he was accommodating and willing to go to extra mile to improve the set-up.

Quick and efficient, as always. I needed an urgent issue, and they responded immediately and rectified the problem. Thank you!

Extremely helpful persevered in trying and identifying the problem and getting a solution despite it taking additional time. Thank you very much.

Laszlo, who takes care of our account, is always very proactive, pleasant and helpful. Nothing is too much trouble. I can always count on him to be efficient and polite even when under pressure to turn things around quickly.

Responsive and effective. Great Services

Stop getting stumbled on the fields because of frustrations. Get on the right track and reach the finish line with the Final Step, and you’ll surely be able to find other ways to build a didactic year together.

Summary

The Final Step builds only a small team, yet a competitive experience group. No organisation can achieve the challenges unless they have the right team. The Final Step is the right IT Support team who would prioritise fulfilling staff potential above fulfilling the client’s potential.

They believe they could never provide excellent customer service unless you first nurture a safe internal environment for admitting mistakes, criticising management and encouraging change.

In the Final Step company, you will feel that you have found a level of service that is difficult to surpass; that you have taken “the final step” in finding the best-value IT support available.

Choose your technology partner in the Final Step. An honest IT partner ensures that the technology is always deployed at the service of your business goal and is not only tremendous technology. The Final Step is a natural partner you can trust!

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