ICT Solutions Review -

Do you know that you can opt for the coverage level that best suits your IT needs? How would you like your IT support services delivered: In Bronze, Silver, or Gold? Find out how with ICT solutions’ IT service packages.

ICT Solutions is one of the leading IT support companies in Liverpool and the UK, providing comprehensive local IT support to businesses for over ten years. They offer IT support in three tiers: Bronze, Silver, and Gold package options, including unlimited weekday remote support.

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Keep reading this ICT Solutions review and learn why they never lost a single client due to poor service. You’d surely be interested.

Table of Content

1 ICT Solutions Overview
2 Services Offered by ICT Solutions
3 ICT Solutions Contact Details
4 ICT Solutions Reviews
5 Summary
6 Full List of IT Support Companies

ICT Solutions Overview

ICT solutions provide outstanding IT support to businesses of diverse sizes across the UK. They are located in Liverpool City Centre, within easy reach of the M62 and Liverpool Lime Street Station.

Wherever you stay in the country, you are within their reach.

They pride themselves on being adaptable to the unique needs of their clients from different industries. This is why they offer their IT support services in three tiers from which you can choose based on your company’s specific needs.

Their Bronze, Silver, and Gold package options include unlimited weekday remote support. Through this three-tier system, they can ensure you are given the exact level of support you require, avoiding unnecessary charges on features you don’t need or use.

ICT solutions cover every aspect of consultancy, infrastructure design, sourcing, installation and ongoing support. They work 365/24 to deliver your needs.

ICT works with the best company partners to give you the best solutions. Some leading and strategic partners they work with are Acronis, Bitdefender, Dell Inc, DrayTek, Fortinet, HP, and Microsoft.

These big names trust them to deliver their products and services to you. With ict, you can secure your business, stay compliant, and save costs.

Services Offered by ICT Solutions

ICT Solutions offer their services in three tiers. The ICT Services are the following:

Bronze Package

Bronze provides unlimited remote support and services for a monthly base cost of five days a week. It delivers your company a complete IT department, from supporting, resolving, and keeping you informed every step.

silver package

The Silver package covers all remote and on-site support within your fixed monthly cost. On-site engineering is, therefore, available to you five days per week within this agreement.

Gold package

Gold brings you the ultimate, customised cover where their engineers are available to you 24/365 to work out any technical issues, including proactive and reactive on-site support. Whatever and whenever it is, they’re practically right behind you.

Specifically, they offer the following services:

connectivity services

Because you always need to be connected, ICT will take care of your connectivity by linking it all together. It covers the following:

Managed Broadband
Data Cabling Liverpool
Hosted Telecoms & VOIP
Managed Firewalls
Point to Point Microwave Link
Wireless Network

cybersecurity solutions

It doesn’t hurt to be extra careful. Cybersecurity services for your protection include:

Anti-spam Software
Advanced Firewalls
Secure Wifi with Guest Logins
Antivirus Software
Disaster Recover Plans
Safe and Regular Website and Data Backups

General Data protection regulation (GDPR) services

GDPR act updates all previous data collection and protection laws to reduce unethical and unauthorised use of business data for marketing by third parties.

For GDPR compliance, let ICT handle it to avoid weighty fines. Factors that require ongoing maintenance of systems and processes include:

Compliant and fully-functioning data backup and disaster recovery systems
Advanced network security to protect data stored on servers
Business class antivirus systems
Mailing list management and upkeep
On-site changes to reflect new opt-in regulation

infrastructure as a service

ICT solutions will host and manage your IT infrastructure in the Cloud with any issues. Whatever your IT infrastructure management requirements, ICT will ensure you get the most out of your virtual system.

software as a service

You can get all the software you need on demand and all your machines for a single monthly payment.

Amazon Web Services (AWS)
Managed Antivirus (Bitdefender)
Microsoft Azure
Microsoft 365

UK cloud services

It will supply your business with computing services and software.

UK Hosted Data Backup
UK Hosted Desktops
UK Hosted Servers

ICT Solutions Contact Details

Get in touch with ICT Solutions today. You may visit them in one of their offices or call them. Here are the details you need:

Sales: 0151 230 2424
Support: 0151 230 2425

Liverpool Office

Address: Studio H, Baltic Creative Campus, 49 Jamaica Street, Liverpool, L1 0AH

London Office

Address: 3rd Floor, 86-90 Paul Street, London, EC2A 4NE
Telephone: 0207 628 6479

Carlisle Office

Address: The Guild, 5 Abbey Street, Carlisle, CA3 8TX
Telephone: 01768 868 888

If you are one of the job seekers, both the former employee and the current employee can vouch for proving that ICT Solutions offer a work-life balance and good benefits for aspiring employees of the great company. Listen to their experiences and get the job from good management!

You might also want to read about employee reviews through previous clients. Continue reading to learn more.

ICT Solutions Reviews

Here are what their clients say about their services. You might find this review helpful if you’re still thinking about it.

ICT Solutions is our preferred corporate IT support services business partner and has worked with several suppliers in the past; I can say that they have been a breath of fresh air. They have excellent customer service and company ethos and go the extra mile for every request they make. Their skill base is comprehensive, and they have solved every technical problem, from new equipment builds, server and network equipment setup, diagnostic and support, to end-user device problem solving and helpdesk.

Their flexibility and can-do attitude allow work to be carried out at short notice; rarely do we have to wait for a support ticket to be addressed. We will stay with ICT Solutions as Excello Law grows because of their flexibility, helpful and efficient manner and technical skills. I am delighted with the level of personal service that we get from them and would highly recommend them to any company. – Robert Morley

I have worked with Carl and Piotr at ICT Solutions since their formation. They set up the migration of our business to Central London and have sustained a high level of support over the past four years. Carl and Piotr know what they are doing, explain matters in simple language and are highly recommended for SMEs. – John Shield

An excellent, prompt, efficient and reliable service was provided by decent staff who displayed integrity. – Lawrence Jefferies

Summary

ICT solutions is a leading IT support provider based in Liverpool. They cover small to medium-sized businesses UK-wide. They are a dedicated personal IT support and management company, covering every aspect of consultancy, infrastructure design, sourcing, installation and ongoing support.

Their services are offered in three tiers, namely Bronze, Silver, and Gold, to bring you just what you need. You can assure that they are qualified and more than capable of handling your good company by working with and being trusted by leading companies.

If you want to learn more about this IT support company and how you can benefit from it, get in touch with them using the contact details above.