MBNA Credit Card Debt

Have you been informed that you have a credit card debt with MBNA that needs paying back?

Are you unsure about your next steps in the repayment process or how to deal with the debt?

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This article will help you to understand exactly what you need to know if you are in this situation.

We will cover debt solutions that can help and provide details of confidential debt help charities.

Why is MBNA calling me?

If MBNA has contacted you, you likely have credit card debt with the company.

MBNA Limited works with Lloyds Bank plc as a credit broker.

As soon as MBNA has contacted you, we would advise that you reach out to them and query about what they want.

Confirming their query will make you feel more at ease as you can begin to plan what you will do to get around this.

If they want you to make a credit card repayment, you should always ensure that you keep your contact and attempt to pay as quickly as possible.

Keep reading to find MBNA’s contact details. 

Are they legitimate?

MBNA is a legitimate company registered in England and Wales, authorised by the Financial Conduct Authority under the registration number: 02783251.

The company’s registered office is based at Cawley House, Chester Business Park, Chester, CH4 9FB.

I’ve received a message from MBNA. What should I do now?

If you have received a message from MBNA, you should attempt to answer their messages and calls to keep yourself out of the possibility of being in a debt chase.

Some people have been stating to ignore their messages; however, we believe the best way to get through your debt is to keep the contact. Otherwise, MBNA will be convinced that you will not pay back your debt.

When MBNA does not think you will pay your debt, they will almost always put on additional fees, charges, and interest.

Bailiffs may even be permitted to be sent to your home to reclaim your assets. 

Can I stop MBNA from chasing me?

If MBNA is chasing you and you want some peace and quiet away from them, making your payments is the best way to achieve this.

MBNA is legally required to chase you up on your payments. However, you should not feel harassed by the company.

If you feel like you have been contacted too much or do not want to be contacted at certain points of the day, you can contact MBNA to ask them to give you some space or only call at certain parts of the day.

What is the minimum payment percentage for MBNA?

The minimum payment percentage for MBNA is 2.5% of your complete balance shown on your statement.

The majority of credit card payments are around 1% to 3% and about £20 and £40.

The minimum payment for credit card repayment is £25 with MBNA.

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What is a credit limit?

Your credit limit will be the largest amount of money you can borrow from the company on your credit card.

Everybody’s credit limit is different as it is based on certain factors. Here are the variables that will change the limit each individual has:

  • How much you earn
  • Customer history
  • Credit history
  • Any outstanding debts you might have
  • The access you have to other facilities

Can MBNA increase my credit limit?

Your credit limit can be increased once you request MBNA.

The process of increasing your credit limit is slightly more challenging than decreasing, as this can just be completed any time after your credit card has been activated.

You need to wait at least six months before requesting an increase for your credit limit so that there is enough payment history to go off.

MBNA can decline your request if they believe you will not be able to make up the funds as this would be too much of a risk for them.

On the other hand, if you have been accepted for a credit limit increase, MBNA will give you 30 days’ worth of notice before any increases will occur.

Continue reading to find out what will happen if you refuse to repay your credit card debts to MBNA. 

I can’t pay off my credit card debt. What should I do?

If you are in a financial situation where you can’t pay off your credit card debt, you might wonder what options are available or how you can get around this.

Many people can not afford to pay off their debts, so you should not feel alone, especially if you need some support.

Whether you have a personal circumstance that limits you from paying, you’re up to your credit limit constantly, or you have extensive worries about being behind on payments, you can speak to the company to resolve this.

MBNA have its lines open from Mon-Fri 8 am-8 pm and Sat 8 am-5 pm. They would rather hear about your issues with paying and help you out than feel you are ignoring them.

Ignoring the company could result in them bringing in court action and making matters much worse for you.

Reach out today to prevent any more hassle.

I can pay, but I don’t want to. What will happen?

You will face the consequences if you do not pay the minimum payment.

Here is what you should expect:

  • Contact to be made from your lender.
  • Your account switched to default when you did not pay.
  • If you continue to refuse payment or ignore it, you can expect to face debt collection agents showing up at your home.

Will MBNA report my late payment to credit reference agencies?

MBNA will report your late or missing payments to credit reference agencies, which will be tracked on your credit file.

You could seriously damage your future chances of receiving loans as your credit rating will have a detrimental effect.

How long does it take for my debt to go away?

You should expect your debt to fall off your credit file after ten years.

The time scale completely depends on your situation and debt; however, you should be waiting AT LEAST 7 years to see this fall off.

If you notice that a failed payment is still on your account after seven years, you should contact the credit bureau to request this deletion.

After your failed payments fall off your credit reports, your credit score should rise.

Hopefully, you will have seen your credit rating rise to its starting point within three to six months.

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Contact MBNA

Reaching out to MBNA will benefit you massively as they will have more trust in you, leading to possible perks for you and less hassle for the company.

Here are the all-important contact details for MBNA:

  • Phone- 03456 062 062
  • Address (cards)- MBNA Limited, Credit card Operations, BX1 1LT
  • Address (loans)- MBNA, St Aidans Hall, Birchwood Drive, Brackenhill Business Park, Peterlee, County Durham, SR8 2RS
  • Address (make payments)- MBNA (180), PO Box 274, Sheffield, S98 1RJ
  • Twitter- @mbna
  • Facebook- @mbna

Unfortunately, MBNA does not have an easily accessible email address, but there are plenty of different ways to get in touch.


Is debt settlement bad for your credit?

A debt settlement can impact your credit score negatively.

If you do make a debt settlement, your credit report will show that the account was settled for less than the full amount- this way, a creditor is taking a loss because they do not believe you could have paid this.

How do I clear my credit card debt?

To clear your credit card debt, here are some of the ways you can pay off your debts:

  • Bank transfer
  • Balance transfer
  • Direct debit
  • Debt consolidation loan
  • IVA
  • DMP
  • DRO

What is the average credit card debt?

The UK average debt personally is £1,765.6.

The UK average household debt is £63,528.

These are both staggering numbers, and a stop to debt needs to happen quickly.

Having debts between 43% and 50% of your annual income will show you that you have too much debt- you should reach out to a debt support charity if you are in this situation.

Final thoughts

When you are not repaying your credit card amount or continuously missing payments, you should expect to be in credit card debt with MBNA.

Hopefully, by now, you should have realised that your debt will not be in your life forever, and with the right guidance and support from this page, you can start to escape this today.

Contact a professional debt help charity for the best advice on managing your money and staying away from persistent debt.

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