The Ultimate Guide to DVLA Debt Collection

So you have been contacted by a debt collection agency regarding a debt from the DVLA. And who they are, what they want and what to do next. Our ultimate guide to DVLA Debt collection should give you all the information you are looking for.

We know how stressful it is to be behind on any payments; that’s why our ultimate guide will give you all the important legal and financial advice you need to help get you through this turbulent time.

On top of this, speaking to one of our professional and helpful financial and legal advisors may get you up to 85% of your debt written off!

If you’ve received a worrying letter from a debt collection agency, you can feel like your world just fell apart, and you have fallen into a dark pit. However, speaking to one of our knowledgeable advisors, this feeling will soon disappear, and you will feel a lot better. Just fill out our contact form below to get in touch.

Did You Know You Can Write Off Up To 85% Of Your Debts?

Do I Qualify?

A Debt Collection Agency has contacted me regarding a DVLA Debt?

So you’ve got a letter through the door regarding a DVLA debt, and you are unsure of why. You could have received this debt due to unpaid tax or complete a Statutory Off Road Notification Document (SORN). And you have now been receiving letters through the door regarding unpaid debt, and you are unsure what to do next.

Our findings have found that the most common agencies the DVLA use are Advantis and CSS collect.

Who is Advantis?

According to the Companies House, they have been operating since 6th September 2004.

  • Their Headquarters: Advantis Credit Ltd, Minton Hollins Building, Shelton Old Road, Stoke-on-Trent, Staffordshire United Kingdom, ST4 7RY
  • Phone Number: 01782 971 346
  • Email:  [email protected]

Who is CSS Collect?

According to the Companies House, they have been operating since 7th December 1988.

  • Their Headquarters: Norfolk House (3rd Floor), Wellesley Road, Croydon, England, CR0 1GR
  • Phone Number: 020 8665 4929
  • Email: [email protected]

Why are DVLA debt collectors contacting me?

They are probably contacting you due to being in debt with the DVLA. This can be due to the unpaid tax or unpaid SORN (Statutory Off Road Notification).

What are my next steps to deal with DVLA Debt Collectors?

The best thing to do is gain all the information you can; this includes any correspondence you had with the DVLA.

Also, gaining information on the DVLA debt collection process, it is important to look into the separate debt collection company and look at its individual debt collection process.

If you believe that you do not owe the debt, it is important to get in touch with the DVLA and ask them to prove the debt. If the DVLA cannot prove that information, you could ask the debt collector to pass on the information they have from the creditor to yourself, as this may give you a clearer idea of what is happening. If they refuse to do this, contact our knowledgeable and professional team below:

Did You Know You Can Write Off Up To 85% Of Your Debts?

Do I Qualify?

What are DVLA Debt Collectors Allowed to do?

Debt collectors are allowed to pursue the debtor for money; this can include:

  • Writing to the debtor.
  • Calling the debtor (at home and work, however, if you ask them to stop, they have to. They are also not allowed to share any information)
  • Sending a doorstop collector to the door (But they are not allowed to enter the house is unwelcome, and they don’t have any legal powers)

What are DVLA debt collectors not allowed to do:

  • Cannot harass or abuse you
  • Speak to your family, friends, neighbours or work colleagues regarding your debt.
  • Add interest or charges to the debt that are excessive compared to the costs you already have.
  • Threaten or abuse you
  • Pretend they have legal powers they don’t obtain.
  • Harass you
  • Mislead you
  • Visit you at your place of work unless you have invited them.

List of Debt Collection Agencies UK

Here is a list of all the debt collectors in the UK.