The Ultimate Guide to Opos Limited

Wondering who Opos Limited are and why they are constantly trying to reach you by letter, email or call? Look no further, this Ultimate Guide to Opos Limited Debt Collection will answer any queries you may have and let you know what your next steps should be.

Being stuck in debt can be an overwhelming and gut-wrenching feeling, particularly when you have creditors persistently pestering you for your repayments.

If you are having a difficult time repaying the money you have borrowed, why not create a payment plan to order your debt into achievable repayments? We can help you set this up, so fill out our form below to start your journey towards a debt-free life.

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Opos Limited is one of the leading Bad Debt and Management Recovery agencies in the UK. This review will take a deeper look at who Opos Limited are, explore your legal rights and give you some tips on how to handle debt and making repayments.

There’s no need to feel alone, many people each year need to loan money- read this review to get some insight on how to gain back control of your finances in a discreet and dignified way.

Who is Opos Limited?

Opos Limited is a legal company that has been around since 2008, based in West Dunbartonshire.

They acquire the debts of both commercial and consumer collections.

Opos will buy your debt off the original company for a small price, then gain their profit by reclaiming the initial debt and the difference.

They also work directly with companies to reclaim debts which are owed to them.

Don’t Pay Opos Limited Until You Get Debt Advice.

Home visits, cautionary letters and phone calls, aren’t uncommon methods used by Opos Limited, as the intimidation can help with hasty payments being made.

These techniques to make contact can be extremely frightening and concerning.

We are experienced advisors in debt collection and can help you manage your debt and repay Opos in a way that works best for you.

If Opos try to get in touch with you, contact us immediately, as we can attempt to deal with Opos Limited on your behalf.

Continue reading our Ultimate Guide to Opos to learn the best ways to deal with debt collectors.

Where are Opos based?

Opos Limited is based in Dumbarton, West Dunbartonshire in Scotland, but Opos works nationwide across the UK.

Therefore, collections will be made all over the UK, so even if you don’t live in Scotland, you can’t avoid being contacted if you are late on payments.

Their registered address is as follows: Opos Limited, 2nd Floor, 15 Meadowbank Street, Dumbarton, G82 1JR.

Are Opos a legitimate company authorised and regulated in the UK?

Opos Limited is undoubtedly a legitimate company, with their company being registered in Scotland under the company number, SC 338837.

They have a multitude of credentials:

  • Regulated by the FCA (Financial Conduct Authority)
  • Regulated by the SCF (Scottish Compliance Forum)
  • Member of the CSA (Credit Services Association)
  • Associate member of the VRS (Vulnerability Registration Service)
  • Retains the CAI (Collector Accreditation Initiative)

The FCA has strict regulations on how a debt collection company can behave and handle consumer debt.

The CSA has a rigid code of conduct which companies must abide by in order to ensure the protection of consumers.

If you want to know more about Opos’ qualifications and commitments you can have a look on their website:

What legal powers do they have Opos me?

As a UK citizen you have certain rights to make sure you and your family are protected from unjust circumstances.

Opos can take you to court over unsettled debt if it keeps accumulating and no payments have been made.

They may be able to send a CCJ (County Court Judgement) which can allow bailiffs to take possession of your belongings, as a method of reimbursement.

Therefore, it is important you get in touch with us as soon as possible to discuss your debt and the options you may have for repayment, to ensure it doesn’t get to the point of repossession.

We are here to help you manage your debt and help you find a sensible way to get your life back on track.

What can’t Opos do?

Opos Limited has the same legal powers as the original company the debt was owed to. So, essentially they can track and chase you for the debt, however, they can’t:

  • Call at unreasonable times.
  • Call your work phone without your consent.
  • Send a debt collector to your home without 7 days notice.
  • Take payment from you with your consent.
  • Discuss your debt with anyone else.
  • Pressure you to acquire other loans to make a payment.
  • Use legal or confusing jargon to make you feel pressured.
  • Pretend to have powers they don’t have.

Keep reading to find out what you can do if these rules are broken.

What if Opos breach regulations?

If you feel Opos Limited has breached any of these rules, we would advise you follow their complaint system to report their misconduct.

You can do this by emailing the following address with a detailed account of your complaint: [email protected]

If you don’t feel their complaints procedure has been effective enough, you can escalate your complaint to the FOS (Financial Ombudsman Service).

The FOS are a company who can provide adjudication for your complaint and help to make sure there is a resolution.

How do I contact Opos Limited?

You can contact Opos Limited via the following methods:

  • Phone 0141 428 3993 from 9am-6pm, mon-fri
  • Request a callback on the customer portal
  • Email [email protected]
  • Send a letter to Opos Limited, 2nd Floor, 15 Meadowbank Street, Dumbarton, G82 1JR

Opos has a dedicated customer service team who aim to provide support and resolve any queries or concerns you may have.

However, they have a low rating on Trustpilot, so if there are any issues, please get in touch with us so we can act on your behalf.

Why is a third party contacting me about debt collection?

Initially, you will be contacted by the company to which you owe money, you will only start to hear from a third party, like Opos, when their client asks them to step in.

This is typically if no repayments have been made, as a third-party debt collection agency tends to be a last resort in attempting to acquire the owed money.

We do suggest contacting your creditors and trying to achieve a mutual agreement on repayment terms, prior to a debt collection agency having to get involved.

How do debt collection agencies operate?

Opos Limited have regulations which they are legally entitled to follow.

Their process of obtaining payments is as follows:

  1. A letter detailing the amount which is owed, charges incurred for missed payments, the deadline for complete payment to be made by.
  2. A courtesy phone call from Opos to discuss the repayment and their pre-action protocol.

However, if you consistently miss or ignore Opos’ communications and fail to make any payments, their process becomes a bit more intense.

Continue to read our Ultimate Guide to Opos Limited to discover where you can find help and advice on your debt.

Can pay but won’t pay?

If payments are continuously ignored , the following steps may be taken:

  1. A home visit by a debt collection advisor.
  2. A CCJ may be issued to you from Opos.
  3. A bankruptcy threat may be issued.
  4. Bailiffs may gain authority to repossess some of your belongings as collateral.

Once Opos has been in contact with you, it is critical you get in touch with us as quickly as possible, to ensure the matter is dealt with in a timely and productive manner.

Why is a debt collection agency contacting you?

A debt collection agency is normally used when the company you are in debt to isn’t satisfied with the repayments being made.

So, third party debt collection agencies, alike to Opos, will then be used to try and recover this debt.

If Opos contact you and you are unsure why, it may suggest you have an unpaid debt elsewhere.

You can get in touch with Opos, via the aforementioned contact options, to discuss what the debt is in relation to.

Does Opos Limited own my debt?

Opos carry out consumer collections, so they work for businesses who are owed money, to collect the debt in a professional and ethical manner.

Opos also carry out B2B collections for businesses who may have established rapport with other businesses, which they wish to maintain.

In this case, the original business will still own the debt, however, Opos will be the company which chases the company for payments.

Opos Limited have a sister company, Kapama Limited, which purchases non-performing loans from businesses.

So, Opos may buy a consumer’s debt off of a company, if the individual hasn’t made attempts to reimburse their outstanding payments.

If you have any queries regarding your debt or payment, you can contact Opos directly, or contact us to speak with them on your behalf.

What if I can’t afford to pay back a debt?

If you can’t afford to pay your debt back, it is important to get in contact with Opos and explain your situation.

While it may be tempting to bury your head in the sand and hide from your financial burdens, this will result in a much more difficult situation in the long run.

Being direct and honest with Opos about your economic position will help them build a repayment plan that works for you, as well as them.

How debt collectors can ruin your life

Debt collectors and overhanging debt can have a serious detriment to the quality of your life.

The constant reminder of your dismal economic standing via calls, letters and visits can be unsettling, stressful and scary.

The potential of legal action can add another level of anxiety to your life, so it’s better to tackle the situation head on, to ensure it doesn’t get to that stage.

How to deal with debt collectors

Here are some of our tips to dealing with debt collection agencies:

  • Make sure you respond to their communications, such as letters, emails and calls.
  • Check that the money they say you are owing is legitimate.
  • Assess your finances to decide whether the debt can be paid by a one off payment or if you need to consider a payment plan.
  • If you are finding paying the debt off difficult speak to a debt advisor.
  • Once your debt has been settled, make sure to update your credit file.

Keep reading our Ultimate Guide to Opos to learn how to check if you really owe a debt collection agency money.

Where can I find debt advisor help?

Opos Limited have a list of non-profit organizations which are able to provide free, private and non-biased debt advice.

Follow this link to find the list of debt advisors and take the first step in starting a debt-free life:

Our list of reputable free debt charities includes:

  • Step Change
  • National Debtline
  • Business Debtline
  • Citizens Advice Bureau
  • Debt Support Trust Management
  • The Debt Advice Foundation
  • Christians Against Poverty

How to check if you really owe a debt collection company money

If a debt and a debt collection agency are genuine, then they will be able to provide you with authentic documentation which details the debt in question.

Opos Limited will be able to provide you with an original credit agreement, which will state the company you are in debt to and the amount owed.

Should a company not be able to produce this documentation, it may be worthwhile gaining some legal advice before handing over a payment.

It’s important to be sure that it is definitely your debt before you part with your money, as paying unnecessary debts could impact your credit rating.

Another thing to be aware of is statute barred debt, which is debt that hasn’t been chased or paid in the past six years.

After six years debt is deemed as too longstanding to claim, so this kind of debt repayment cannot legally be enforced

List of Debt Collection Agencies UK

Here is a list of all the debt collectors in the UK.