The Ultimate Guide to Link Financial Debt Collectors

Without a doubt, one of the most stressful experiences anyone may face in their life is handling debt and the stress it can cause. With so many underhanded tactics used by debt collectors to try to get you to pay, your wellbeing and mental health may be at risk.

But how can you handle the stress caused by debt collectors and is there anything you can do about your debt?

By discussing your problems with a debt advisor you can quickly receive debt advice and potentially write up to 80% off your debt off. As debt collection companies such as Link Financial are unrelenting in their pursuit of payment, finding solutions to your debt solution is important.

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Below you will find the ultimate guide to Link Financial and discover ways in which you can save yourself the stress of dealing with debt. Read on to find out everything you need to know about Link Financial and how they operate, and how you can get the advice and help you deserve!

Who are Link Financial?

Link Financial is a debt collection agency based in the UK who can collect debt on behalf of a bevvy of different companies as well as the HMRC. They also offer assistance with debt management to companies who may require it.

What do they do?

They predominately focus on collecting debt for companies such as 02 and Capital One as well as the HMRC. Typically, if you are contacted by Link Financial that means you may owe money to one of the many businesses that they work for.

Link Financial may also sometimes but debt from other companies cheaply, in an attempt to make a profit due to the interest rate on debt.

Are they a fully regulated company?

As Link Financial is based and registered in England, and the UK, it is therefore regulated by the Financial Conduct Authority, or FCA for short. This means there are certain procedures and rules they have to abide by, otherwise their business could be shut down.

This also means any issues you may face when dealing with Link Financial should be immediately reported to the Financial Ombudsman on 0800 023 4567 or 0300 123 9123. The sooner you report any unlawful behaviour, the sooner it will get fixed.

Don’t Pay Link Financial Until You Get Advice

Get advice from specialist debt experts before paying a debt collector like Link Financial. Check out the video below to learn more about the help you can get.

What debts do Link Financial chase?

As with a majority of debt collection agencies, Link Financial can request debt is paid relating to a wide array of different means. For example, credit cards debt, loans or catalogue debt. However, Link Financial most commonly deal with any money owed to utility companies such as NPower and Scottish Power.

Notification of any debt they believe you owe will typically be done via a letter to your home address. This may be followed up by phone calls or even a house visit if they are under the assumption you are ignoring them.

What legal powers do they hold?

Although it is an extremely stressful situation, Link Financial debt collectors cannot enter your property without your permission. Unlike bailiffs, debt collection companies must be invited into your home or property before they may enter.

If debt collectors say otherwise and try to force themselves into your home immediately phone the police and report them to the Financial Ombudsman. They may get their debt collections license taken away from them

In terms of legal action that Link Financial can take, they hold as much legal sway as the company they are collecting for. This means that although they can pursue their debt, they cannot harass you or commit unlawful acts to seek payment. Actions such as out of hour phone calls and constant knocking at your door can and should be reported as they are breaking the Financial Conduct Authority.

If you don’t pay the money you owe and it has been a while since they initially asked, Link Financial can, however, seek a county court judgement. In laymen terms, this essentially means they can take you to court and get a county court judgement to legally force you to pay the money they claim you owe.

Can they come after my business?

The main worry when it comes to debts and your business, is that you may have to file for bankruptcy if you cannot pay your debts off. This means your business and any valuable assets, such as your home and car may be taken from you. Bankruptcy will remain on your credit file for six years, which will massively impact your credit rating.

This is an extremely worrisome prospect, but one that can thankfully be avoided if the right steps are taken. By chatting with a debt advisor you may be able to find a solution that works for you and avoid your business, or businesses from being affected by personal debts.

Why are a third party company contacting me about debt collection?

If a company does not believe they can handle your debt collection, they may pass it onto a third party such as other debt collection agencies. This means any dealings you may have regarding your debt will now be fulfilled by another debt collection agency.

When this happens, ensure you familiarise yourself with the new agency and ask them for a copy of the initial credit amount as soon as you can. This will help prevent your debt from increasing rapidly due to interest and can help you keep on top of things such as payment methods and the amount of money you owe.

How do I contact Link Financial?

The best way to contact Link Financial with immediate results is by contacting via their customer support line on 0870 845 8484. However, if you aren’t in an immediate hurry you can send them an email at [email protected] or via post using the address The Peak, 2nd Floor, 5 Wilton Road, London, SW1V 1AN.

How do I make payments to Link Financial?

There are multiple ways you can make a payment to Link Financial to chip away at your debt. The first and perhaps the most common method is through the use of an online transaction using your debit or credit card. This is done on the link financial website and is the fastest form of payment available.

You can also make a payment towards your debt via a phone call to Link Financial. By ringing the customer line, you will be able to discuss your payment with a Link Financial agent and make a payment this way. However, as with all payments through the phone ensure you are on the correct line to avoid a potential financial problem from a scammer.

If you are worried about making payments, or you can’t pay off your debt due to finance issues, then please get in touch with a debt advisor as soon as you can. They have the power to wipe off a large percentage of your debt, which may be the solution you are looking for.

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How do debt collectors operate?

One of the first things you should realise regarding debt collectors and how they operate is that they are typically on a bonus. Much like your typical car salesman, they will earn a bonus if they meet a certain quota. This tends to be how much money they manage to collect per hour and can lead to them using deceitful intimidation tactics to try to pressure you to pay your debt. But what tactics are these, and how do you stop them?

Below we have gathered some of the most common tactics you will find debt collectors employing to try and get you to pay your debts. Familiarise yourself with them as they may be a problem at some point. As with all unlawful tactics, be sure to report these to the Financial Ombudsman if you notice them happening.

Bad cop, good cop routine

A timeless method to try and weed out any information, debt collection agents may employ this to try and intimidate you into paying off your debts. How this works is that you may receive either an angry intimidating phone call or knock at the door, that will be sandwiched by a debt collection agency feigning empathy. As the two different tactics throw you off, it can be extremely effective at making you pay off debts you cannot afford.

By mixing aggressive contact with a softer gentler approach you will begin to be worn down by the frustration of the different approaches. This can lead to extreme stress and discomfort and put you in an extremely uncomfortable situation. As this tactic plays on your emotions, it can be extremely difficult to spot and is why debtors will frequently employ it.

If you manage to spot this tactic being used, you must report it as it is extremely unfair and immoral for debt collections to cause such emotional turmoil. The best way to report this is by contacting the Office of Fair Trading using their online form. Any information you can add will help you present your case and provide you with the best outcome.

Automated phone calls

If you are constantly receiving phone calls from debt collection agencies such as Link Financial, you may be tempted to refuse to answer the phone. If debtors notice you aren’t picking up after a while, they may employ a tactic known as ‘Automated Call Technology’. This is essentially where they set up an automated system to constantly ring you until you pay off your debt.

As you may have guessed, this is harassment and immoral and should be immediately reported to both the Financial Ombudsman and the FCA. If a debt collection business is employing this tactic, they may be shut down. Be sure to note down any information related to this such as frequency and the time of the calls as this will help your case.

Paying off debts

I can’t afford to pay

If you can’t afford to pay the debt that Link Financial claim you owe, then there are several steps you can take to reduce the burden. Firstly, we would advise you to speak to a debt advisor as they can offer lots of debt advice and help you find an alternative path to payment.

Debt advisors also have the power to find ways to wipe off a percentage of your debt, with some able to knock off a whopping 80% of any outstanding payments. If you are struggling to keep up with any debt payments, then this is without a doubt the first step you should take.

Can pay but won’t pay?

Those of you who can pay but refuse to pay may be causing themselves more hassle than it is worth. Typically, debt collectors will not stop chasing debt either until you have proved the debt does not belong to your or they have tried all legal options available to them. This can mean you may experience years of unnecessary stress that can be avoided.

Before you do pay, however, consider whether or not paying this debt will risk other wealth factors or credit in your life. Bills such as rent and utilities should always take precedence as you may find yourself in a far worse situation not paying those one time.

To avoid putting yourself under more of a financial burden, try to arrange alternative payment plans with the debt collection agency, Link Financial in this case. You may be able to agree on a plan that doesn’t risk you putting other financial payments at risk.

What to do if Link Financial contact you

Seek debt collection help

Firstly, there is nothing wrong with seeking debt collection help if it is needed. Due to current global circumstances and austerity, more and more people are finding themselves stuck in a situation where they owe money to one agency or another.

Another stat that has drastically increased is the complaints to the Financial Ombudsman regarding debt collections and agencies based around collections. This shows that more and more people are seeking the help they may need when it comes to repaying any money they may owe.

Whether through a call or in person, a debt advisor is easily one of the most effective ways of reducing your debt.

Check if you truly owe any debts

Checking whether or not you truly do owe any money is extremely important and can save you a lot of stress and hassle in the long run. Debt collection agencies can make mistakes and sometimes either mistake you for someone else or believe you owe them money when you don’t.

One way to deduce if you truly owe money, and how much you do owe, is to write directly to link financial and ask them for a copy of the original credit agreement. If they refuse, then you won’t need to pay them anything.

If you are struggling to find out how to word your letter, there are a variety of online templates you can use. These are known as “Prove the Debt” letters, so be sure to have a look for one that suits your writing style.

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Can Link Financial enter my home without permission? 

Any debt collectors operating under Link Financial cannot enter your home without permission, regardless of the circumstances surrounding the debt. Debt collectors, unlike bailiffs, cannot legally enter your home unless they are invited in.

Therefore, if a debt collector is attempting to enter your home phone the police immediately as they are breaking the law.

If I ignore Link Financial will their debt collections stop?

Ignoring a debt problem can lead to more problems than it is worth. Typically, a debt collection business will not stop until they have tried every legal option they have available to them.

This can last up to six years and means you will constantly be under pressure by debt collection businesses to pay any money you may owe. To avoid this, contact a debt advisor and discuss any alternative payment plans to best deal with your unique situation.

Can my debt expire?

Since the 1980 Limitation Action, debt collection agencies have up to 6 years to pursue you for any debt you may owe. This means if after 6 years, they have still not managed to get you to repay the debt and you haven’t been forced to by the county court, your debt will be written off.

However, try not to rely too much on this as it can be extremely tricky to navigate and you may face more stress than it is worth.

List of Debt Collection Agencies UK

Here is a list of all the debt collectors in the UK.