The Ultimate Guide to Rundles

Have you been contacted by Rundles about an outstanding debt you have in April 2024?

Are you unsure of who they are and how you can deal with the situation?

You are in the right place.

Do Not Speak to Rundles Ltd Until You Know About This

This guide will give you the ins and outs of Rundle’s enforcement agents, coving their rights, their process, and everything else that comes in between.

Keep reading the deal with your debt today and feel as confident as possible!

Who are Rundles Bailiffs?

Rundles is a Leicestershire-based enforcement agency that has worked publicly and privately since 1992.

Rundles provide enforcement and debt collection works for over 90 local authorities across the country, helping to recover debt at the compliance stage.

Usually, Rundles will contact you if you have been ignoring warnings sent out prior by the original creditor.

Rundles legally can collect a debt and take enforcement action as they have a certificate granted by a county court judge.

Why are the Rundles enforcement agents contacting me?

If you do not know the company, Rundles, there is every chance you are confused about why they are contacting you.

You will have a debt with a different creditor that you have not paid or ignored consistently, the original creditor will have passed the debt onto Rundles so that they can chase you up.

Rundles will be persistent with their attempt to get you to pay back the debt.

There are many companies that Rundles works with to collect, these consist of:

Local council debt
Utility companies
Mobile phone companies

You can find out which company has sent Rundles by requesting Proof of Debt.

What debts do Rundles collect?

Rundles collects the following debts:

Collect council tax debt/ council tax arrears
Parking penalty charge notices
Court fines
Non-domestic rates of debt recovery
Commercial rent arrears recovery
Debt collection services

If you are not meeting your outstanding payments from any of the debts mentioned above, you might be contacted by Rundles in due time.

Are they legitimate?

Rundle’s enforcement officers are a legitimate team as they are authorised and registered in England with company number 3231767.

This company holds a certificate that has been granted by a judge at the county court, which assures the company can legally take enforcement action.

How can I stop Rundles bailiffs from contacting me?

In the shortest way possible… you can’t stop Rundles from contacting you unless you pay up.

Rundles are permitted to send letters to inform you and chase you up on the unpaid debt.

Many people are very tempted to ignore Rundles, believing that this will stop the contact- be aware that this will only cause further issues.

You can request the company to limit the number of letters/ calls by the time frame. You can ask the company to call or visit at limited times of the day.

What is the chasing process?

The chasing process will begin with a phone call or letter from Rundles to announce the debt owed along with the amount and any charges that come along with it.

The first contact should also involve a deadline of when the payment should be received in full.

If you have not responded/ignored their contact, you should expect a visit from the enforcement agents.

The visit from an enforcement agent will be to create a Controlled Goods Agreement to seize items to the value of the debt.

If the timeline of the full payment of the debt has surpassed, a County Court Judgement will be issued.

Can Rundles Bailiffs enter my home?

Bailiff action is likely to occur when payments are not made. Although the company does have a certificate to prove they can show up to your property and seize goods, they cannot break into your home.

A bailiff can only enter your home if you leave your door unlocked and opened (they can not enter any other way).

When a bailiff arrives at your property, you should ask for identification that proves they are authorised to enter if they state that they can.

This identification consists of:

ID card or badge to show their identity
The warrant that proves they have permission to enter the household
A breakdown of the debt and everything you owe
The name of the company they are representing.

Do Not Let Rundles Into Your House Until You Know About This

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What can Rundles Bailiffs take?

There are many items that Rundles are allowed to seize that should equate to the total of the debt along with extra fees.

Here are some of the goods that can be taken:

Vehicles- cars/bikes/vans
Jewellery/luxury items
Electrical goods- television/games consoles
Cash
Joint-owned items

What is Rundles not allowed to take?

There are also some limitations to what the company can take, you should be aware of these also.

Here are some items that are not allowed to be seized under any circumstance:

Pets
Bedding
Clothes
Dining tables and chairs
Lighting
Anything owned by somebody else

What happens to my goods after they are removed?

When your items have been seized for a controlled goods agreement, they will be stored in a storage unit.

After time has passed, the enforcement officers will sell or auction the belongings.

The money made will repay your debt and bailiff fees.

You should not expect to get your items back.

Should I pay the enforcement officers?

If you have received the notification that you owe a debt, you should request proof that the debt is yours.

If Rundles provides the documentation to state that the debt is yours, you are responsible for paying this.

Not paying your debt is a crime, and the longer you leave your debt, the more serious and intense the consequences get.

You are not permitted to pay a penny without any proof of debt.

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I cannot afford to pay- what can I do?

If you are in a situation where you cannot physically afford to pay off your debt at all, you are not alone.

Many people are in this situation, and you should not feel like this is only you.

Talking to Rundles about your financial and personal situation can help you massively as they will be happier to hear from you than be left in the dark.

Rundles can help to put together a repayment plan for you that will make the process much easier.

Some other options that Rundles will help with for debt recovery consist of:

Individual Voluntary Arrangement, or (IVA).
Debt management plans, or (DMP).
Bankruptcy- this should always be the last option as it can affect your credit rating massively.

What rights do Rundles bailiffs have?

Rundles has a strict code of conduct that they must follow.

Breaking any rules will allow you to take action and make a formal complaint.

Here are their rights:

They can visit your home between 6 am and 9 pm
They can call you
They can send letters to your address
They can issue a statutory demand if the debt is over £5,000
They can apply to the County Court for a default to be registered on your credit file

What rights do I have against Rundles?

You also have rights when it comes to enforcement agencies.

Understanding what you can and cannot do is important when getting to know the situation.

Here are some of your rights:

They can only enter your home if an adult is present
They cannot enter any other way than a door
They should provide at least seven days’ notice before the first visit
They cannot speak to anyone else about your debt if they are not involved
They can not use technical jargon to confuse you with power
They can not harass or abuse you

How do I contact Rundles?

It is essential to contact Rundles quickly to ensure that your debt does not get any more serious than it already is.

Here are some of the important contact details you should note:

Phone- 08456 585030
Email- [email protected]
Address- 53 Northampton Road, Market Harborough, Leicestershire, LE16 9HB

Is their phone number free?

Unfortunately, the phone number they provide is not free.

FAQ’s

What bailiff charges can Rundles enforce?

Rundles bailiffs will give charges depending on your situation, but you should be aware that no matter what, when an enforcement agent is involved- an enforcement fee will be given.

Compliance– £75
Enforcement– £235
Sale of goods– £110

Extra charges

Storage locker costs
Locksmith costs
Court fees
Auction costs

Can I remove the clamp from my car?

You can NOT remove the clamp from your car; according to the 68.1 schedules 12 unit, it is a serious offence to do this.

This means you could potentially face a prison sentence or fine.

Summary

Debt isn’t a situation that anybody wants to be in, and it is even less ideal when an agency is chasing you up with reasonable force.

Understanding where you stand in the situation and what rights you and Rundles have is crucial for confidence- hopefully, this guide has helped you!

Make sure to contact a debt help agency to find a suitable solution to help you work your way out of debt before it becomes persistent.

List of Debt Collection Agencies UK

Here is a list of all the debt collectors in the UK.