The Ultimate Guide to IMFS Debt Collection

Have you been contacted by IMFS Debt Collection? Wondering who they are, why they are contacting you and what to do next? Our ultimate guide to IMFS Debt collection has all the answers you are looking for.

We know how stressful and upsetting it can be to get behind on any payment. That’s why this guide is packed with important legal and financial information to help you get through this turbulent time.

Speaking to a professional legal or financial adviser can also give you insight into your options and the next steps.

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Who are IMFS Debt Collection

IMFS is an acronym for Improved Financial Solutions. 

They are a debt collection agency and is the trading style (this is when a business chooses to trade under another name than the registered company) of a company called:                                  Integrated Contact Solutions.

They were established in 2004

IMFS debt is an award-winning collection agency

If they are contacting you, you will most likely have an unpaid debt with a creditor, or the debt has been sold to IMFS Debt Collection. This debt could be from credit cards, store cards, current accounts or loans.

If you are unsure if your debt has been sold to IMFS Debt Collection, ring the original creditor (the company you owe, e.g. Barclays, HSBC) and ask if they have sold the debt to IMFS Debt Collection. And ask if they can tell your debt was when they sold it. They may not be able to tell you, but it is worth a try.

Where are IMFS based?

IMFS are based in Leeds.

  • Address: Icon Business Centre, 4100 Park Approach, Leeds LS15 8GB
  • Contact Number: 0113 823 1924
  • Email: [email protected]uk       

Are they a legitimate company?

Yes. They are a legitimate company; they are listed on the Companies House website and can be found here.

My Debt has been sold to IMFS; what do I do now?

So you may be wondering why you weren’t aware of this transaction. When a sale is made, you agree to the terms and conditions, allowing companies to assign rights to a third party, e.g. a debt collector.

However, there is one exception. If the lender goes along with the Standards of Lending Practice and you have previously made them aware (and have proof) that you have mental health issues. The creditor should NOT have sold your debt.

You now don’t owe the money to the original creditor, and you owe the money to IMFS instead. Even if you have been paying monthly instalments on arrangements to pay, the creditor still has the right to sell the debt to companies like IMFS, unfortunately.

I have a debt management plan. What should I do?

If you have a debt management plan run by a separate company. It is best to contact them so they can switch your monthly payment to the debt collector.

If you are running your own Debt Management Plan, you will need to cancel any standing order payments that go to the original lender (the creditor) and then offer to pay the same to IMFS and ask for their payment details. This is the best way to ensure that you will pay the money every month without fail.

Who do IMFS collect debts for?

As mentioned above, IMFS collect debts for different consumer and commercial companies. Through research, we have found they collect for companies like eBay,

What can IMFS do and not do?

IMFS can:

  • call me at home or work between 8 am-9 pm (unless you ask them to stop)
  • write to you or send emails regarding the debt and setting up a payment plan
  • visit you at home (doorstop visits); they are not allowed to come in uninvited and do not have the rights to take anything.

IMFS cannot:

  • Call you at home or work if you have asked them to stop
  • Show up at your place of work
  • Tell anybody about your financial situation or debt or discuss it with others.
  • Force their way into your home or take any of your belongings
  • Contact you outside the hours of 8 AM and 9 PM on weekdays
  • Contact you at weekends and Bank Holidays

List of Debt Collection Agencies UK

Here is a list of all the debt collectors in the UK.