The Ultimate Guide to eBay Debt Collection

So you have been contacted by a debt collection agency regarding an eBay debt that you were unaware of. And you are wondering who they are, why they are getting in contact with you and what you should do next? Our ultimate guide to eBay Debt Collection has all the information you are looking for.

We know how stressful it is to be behind on any payment; that’s why our guide will give you all the legal and financial advice you need to help get you through this turbulent time.

On top of this, speaking to one of our professional and helpful financial and legal advisors may get you up to 85% of your debt written off!

If you’ve received a worrying letter from a debt collection agency, you can feel like your world just flipped, and you have fallen into a dark pit. However, speaking to one of our knowledgeable advisors, this feeling will soon disappear, and you will feel a lot better. Just fill out our contact form below to get in touch.

Did You Know You Can Write Off Up To 85% Of Your Debts?

Do I Qualify?

A Debt Collection Agency has contacted me regarding my eBay Debt

So you’ve been enjoying selling items on eBay and getting money, however now you are in debt with eBay due to their selling fees. You told yourself you would pay so many times, but you never got around to it. Now you have been getting letters from a debt collection agency, and you are not sure what to do next.

According to our findings, we have found that one of the most common agencies eBay uses is Transcom.

Who is Transcom?

According to the Transcom website, they have been operating in the UK since 2006 and are based in Leeds.

  • Address: Limewood Centre, Limewood Rd, Seacroft, Leeds LS14 1AB
  • Contact Number:  0113 273 5400
  • Email: Unknown through research

Why are eBay debt collectors contacting me?

They are probably contacting you due to being in debt with eBay. The best thing to do is to go onto your eBay account and look at your invoices, as this may give you an idea of what you owe. If that doesn’t help you, it may be good to talk to them about the live chat feature. If they cannot help, you could try and get in touch with the debt collectors (the company you had the letter from). They are maybe able to tell you more about the debt and what it consists of.

What are my next steps to deal with eBay Debt Collectors?

The best thing to do is gain as much information as possible on eBay and its debt collection process. Gaining information on the debt collection company is also a good idea.

eBay will need to prove you owe the debt! You could write or email them as this will leave a paper trail. If eBay explains that they can’t do anything about it as it’s not already been sold to Transcom, try and contact Transcom and see if they have any extra details on the debt. If both eBay and Transcom don’t answer, contact our legal and financial help team.

Did You Know You Can Write Off Up To 85% Of Your Debts?

Do I Qualify?

What are eBay debt collectors allowed to do

Debt collectors are allowed to pursue the debtor for money; this can include:

  • Writing to the debtor.
  • Calling the debtor (at home and work, however, if you ask them to stop, they have to. They are also not allowed to share any information)
  • Sending a doorstop collector to the door (But they are not allowed to enter the house is unwelcome, and they don’t have any legal powers)

What are eBay debt collectors not allowed to do:

  • Cannot harass or abuse you
  • Speak to your family, friends, neighbours or work colleagues regarding your debt.
  • Add interest or charges to the debt that are excessive compared to the costs you already have.
  • Threaten or abuse you
  • Pretend they have legal powers they don’t obtain.
  • Harass you
  • Mislead you
  • Visit you at your place of work unless you have invited them.

List of Debt Collection Agencies UK

Here is a list of all the debt collectors in the UK.